Quality Assurance and Due Diligence

Association of First Aiders Member (AoFA) Membership No. TP537RTKE
First Aid Industry Body Member (FAIB) Membership No. 23/17(714)

HSE Checklist for competent First Aid Training Companies:

Trainers/assessors  
Do the trainers/assessors have a current FAW certificate or qualify for an exemption?

YES. All our trainers Have a current FAW certificate valid for 3 years.

Do the trainers/assessors have an appropriate training/assessing qualification?

YES. All trainers/assessors have teaching qualifications PTLLS or equivalent.

Quality assurance
Is there a documented quality assurance plan designating an individual to take responsibility for quality assurance, including assessment of the performance of trainers/assessors at least annually?

YES. Trainers are assessed annually via an IQA visit from either the AoFA or FAIB. Internally the Director will assess company trainers.

Does the designated person have a current FAW certificate or qualify for an exemption?  

YES

Does the designated person have an assessing/verifying qualification?  

YES. NVQ level 4 PTLLS in teaching and assessing

Is there a documented course evaluation procedure? 

YES. All students complete an evaluation form

Is there a documented complaints procedure? 

YES. On request

Teaching currently accepted first-aid practice   
Is FAW/EFAW taught in accordance with current guidelines on adult basic life support published by the Resuscitation Council (UK), and for other aspects of first aid, in accordance with current guidelines published by the Voluntary Aid Societies or other published guidelines that are supported by a responsible body of medical opinion?

YES. We agree with and
follow these recommended
guidelines

Training syllabus  
Does the course content adequately meet the needs of your workplace as indicated by your first-aid needs assessment?

YES. We can tailor any of our courses relevant to your workplace.

For FAW, does the syllabus include the topics listed in Appendix 1 and does the course include at least 18 training and assessment contact hours, over three days?

YES. Please request course content documents

For FAW requalification, does the syllabus include the topics listed in Appendix 1 and does the course last at least 12 training and assessment contact hours, over two days?

YES.

For EFAW, does the syllabus include the topics listed in Appendix 2 and does the course last at least six training and assessment contact hours, over one day?

YES.

For EFAW requalification, does the syllabus include the topics listed in Appendix 2 and does the course last at least six training and assessment contact hours, over one day?

YES.

Certificates
Do the certificates issued to students assessed as competent contain the name of the training organisation, the title of the qualification (eg FAW or EFAW), reference to the Health and Safety (First-Aid) Regulations 1981, the date of issue and confirmation the certificate is valid for three years?

YES. All students receive a certificate on successful completion of our courses valid for 3 years.

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